we're here to help

Support

Stuck, confused, or have an idea? Check the quick answers below, or drop us a message and we'll hop right back to you.

Quick answers

How do I join the HopTuu test?

HopTuu is currently testing through Apple's TestFlight with a small group of friends and family. If you'd like an invite, send us a message below with the Apple ID email you use on your iPhone or iPad.

Why don't I see every place in my city?

HopTuu shows a wide view of what's around you, but coverage varies by city and by the filters you've set. Try widening your category (for example, "Food (All)") or turning off filters like "Open Now" to reveal more pins.

What do the colored dots mean?

Each dot is a place, color-coded by type. Open the summary panel to see a live breakdown of everything currently in view — bars, cafés, landmarks, and more.

I found a bug or a wrong listing. What do I do?

Please tell us! Use the form below and include what you were doing and, if you can, which city and place. Details help us fix things faster.

Send us a message

We read every note. Expect a reply within a few days.